Privacy Policy
Last updated: May 2026
1. Who is the Data Controller
The data controller for your personal data is:
- Name: Nouvo
- Domain: nouvo.agency
- Contact email: contact@nouvo.agency
- Location: Athens, Greece
2. What Data We Collect
Data you provide directly
When you complete the contact form or request a quote, we collect: your name, email, company name and your message. This data is used exclusively to respond to your request.
Data collected automatically
When you visit our website, our systems automatically record: IP address (anonymized), device and browser type, pages visited and time on site. These are used exclusively for analytics purposes.
3. Why We Process Your Data
Responding to contact requests
Legal basis: Legitimate Interest (GDPR Art. 6(1)(f)). Retention: until we have responded to your request.
Analytics and website improvement
Legal basis: Legitimate Interest (GDPR Art. 6(1)(f)) or your explicit consent. Retention: anonymized data retained indefinitely.
Marketing
If you have agreed to receive marketing communications, your data is used only with your explicit consent. Legal basis: Consent (GDPR Art. 6(1)(a)).
4. Where We Transfer Your Data
We do not sell, rent or exchange your personal data with third parties. The only third parties that may have access are: analytics providers (Google Analytics with anonymized IP), email services for responding to communications, and hosting providers for website operation. These third parties are bound by GDPR-compliant contracts.
5. Your Rights
Under the GDPR, you have the following rights:
- Access to your personal data we hold
- Correction of inaccurate data
- Deletion of data (right to be forgotten)
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent (where processing is based on consent)
6. Cookies
Our cookie policy is described in detail in the Cookie Policy. You can manage your cookie preferences through the cookie banner displayed on first visit.
7. Data Security
We apply appropriate technical and organisational security measures: SSL encryption, restricted data access and periodic security assessments.
8. Policy Updates
This policy may be updated periodically. Changes will be posted on this page with an updated date. For significant changes, we will notify you directly.
9. Contact
For questions regarding the processing of your data: contact@nouvo.agency